FAQ: Matching Hard Drive PCBs
How do I find my hard drive's board number?
The board number is printed on the PCB itself, not on the drive label. Seagate boards use a 9-digit number starting with 100 (for example 100535704 REV C). Western Digital boards use 2060-xxxxxx-xxx (for example 2060-771961-001 REV A). Hitachi/HGST boards often show 220 0Axxxxx or 110 0Axxxxx, and Samsung boards BF41-xxxxxA. Take a clear photo of your board and compare it with our listings.
What needs to match besides the board number?
Match the board number and its revision (REV A, REV B, etc.) to your original PCB. Where shown, also compare the firmware version and the site code or MLC/date code on the drive label. Each listing shows the drive model and details the board came from.
Do I need to transfer the ROM/U12 chip?
Usually, yes. Most modern drives store unique adaptive data in a ROM chip (often marked U12 on WD boards, or an 8-pin serial flash chip on Seagate boards). Move the ROM chip from your original PCB to the replacement, or copy its contents with a programmer. Without this step the drive usually will not spin up or be detected correctly.
Will a PCB swap fix a clicking or beeping drive?
Usually not. A PCB swap helps when the board itself is damaged: a power surge, burnt components, a broken connector, or a drive that is completely silent. Clicking, beeping, grinding or a drive that spins but is not detected usually means head, motor or firmware problems inside the drive. A replacement PCB will not fix those, and powering the drive again can cause more damage.
Where do you ship from, and do you ship internationally?
We ship from Sydney (Rhodes NSW), Australia, with Australia Post, usually within 24–48 business hours. We ship to most countries. International buyers are responsible for any import duties, taxes or customs charges in their country.
What payment methods do you accept?
Payment is taken securely at checkout through Shopify. Available payment methods are shown at checkout.
What is your returns policy?
We do not offer refunds for change of mind or if the wrong part was ordered. If a part is faulty on arrival, email help@donordriveparts.com.au within 14 days of delivery with your order number and photos. You don't need to send the part back; we ship a new replacement. If no replacement is in stock, we give you a full refund. Your rights under the Australian Consumer Law are not affected.
Can I collect my order in person?
Yes. Donor Drive Parts is located in Rhodes, NSW, Australia, and urgent orders can be collected in person by arrangement. Please place your order first, then email help@donordriveparts.com.au with your order number to arrange a collection time.
Where do your parts come from?
Our parts are surplus stock from a professional data recovery lab. They are removed from working drives and tested before they are listed. The photos show the exact part you will receive.
Still have a question? Email help@donordriveparts.com.au. See also our Refund & Replacement Policy and Shipping Policy.